100% Satisfaction Guarantee
Our absolute 100% no-questions-asked, "you'll-totally-love-it-or-you-get-all-your-money-back" guarantee.
We want you to purchase your jewelry knowing you will be fully satisfied. It's that simple.
Here at Ashley Jewels, we pride ourselves in providing the best customer experience by offering quality jewelry with a no-fuss guarantee. If for any reason you are not completely satisfied with your jewelry, we will completely refund your order or offer you a replacement at no extra charge.
In the event that you wish to return or exchange your jewelry piece, there are just three things you should know:
- You may return or exchange your jewelry up to 30 days from the date you received your jewelry*
- You are responsible for shipping the artwork back to Ashley Jewels, and for the costs associated with that shipment. Shipping and handling costs are non-refundable
- If you decide to have your jewelry exchanged, you will receive your new jewelry within 1 to 2 weeks from the date on which we receive the returned jewelry from you